Terms of service

Welcome to SJCouture (sjcouture.co). These Terms of Service ("Terms") govern your access to and use of our website and any purchases you make with us. By accessing or using our site, you agree to be bound by these Terms.

1. About Us

SJCouture is an online fashion retailer based in Johor Bahru, Malaysia. You can reach us at sjcouture.co@gmail.com or +6018-963 3611.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old, or are placing the order with the consent of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract.

3. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else. You must not attempt to gain unauthorised access to any part of the website or its systems.

4. Products & Pricing

  • All prices are listed in Malaysian Ringgit (RM/MYR) and are subject to change without notice.
  • We make every effort to display product colours and details accurately; however, actual colours may vary slightly depending on your device's display.
  • In the event of a pricing or listing error, we reserve the right to cancel any orders placed at the incorrect price, with a full refund.

5. Orders & Payment

  • By placing an order, you confirm that all details provided are accurate and complete.
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or unavailability of stock.
  • Payment must be received in full before an order is processed and shipped.
  • An order confirmation does not guarantee product availability; we will notify you if an item is out of stock.

6. Shipping & Delivery

Shipping within Malaysia and to Singapore is handled as described in our Shipping Policy, which forms part of these Terms.

7. Returns & Refunds

Returns, exchanges, and refunds are handled as described in our Return & Refund Policy, which forms part of these Terms.

8. Intellectual Property

All content on this website - including images, product photography, text, graphics, and logos - is the property of SJCouture and may not be reproduced, distributed, or used without our prior written consent.

9. User Conduct

You agree not to use this website to transmit any harmful, unlawful, defamatory, or fraudulent content, or to attempt to disrupt or interfere with the site's operation.

10. Limitation of Liability

To the fullest extent permitted by law, SJCouture shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or products purchased through it. Our total liability in connection with any order is limited to the amount paid for that order.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms are governed by the laws of Malaysia, and any disputes arising from them will be subject to the exclusive jurisdiction of the courts of Malaysia.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at sjcouture.co@gmail.com or write to us at 19-1, Jalan Eka 2, Horizon Hill, Iskandar Puteri, 79100 Johor Bahru, Johor, Malaysia.